Store Polices

Ordering Online

Ordering Online with us is safe and secure!

We employ Pay Pal, a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.

We encourage you to feel comfortable using your credit card to conduct commerce on our site.

Copyright & Privacy Disclosure

All finished products, written material, graphics and photographs, available from this web-site in any way, have been purchased or created by Personalways™ or it's employees and are exclusive to our company.

Any third party works-of-art used in the finished products sold by this website have been guaranteed by way of purchase of reproduction rights or permission of author or artist and any known copyrights have been acknowledged.

All photographs used in sample merchandise are used ONLY with the knowledge and consent of the subject, parent, or guardian and under NO circumstances may be reproduced!

Reproduction of ANY material found on this web-site is strictly prohibited and any violation thereof will be prosecuted to the fullest extent of the law.

Return / Refund Policy

We are very sorry for any inconvenience, but in general, returns and exchanges of personalized items are not available at this time.

Every item we sell is carefully inspected before it is shipped. If, however, merchandise is damaged during transit please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded.

Processing & Shipping Information

Please keep in mind that you are ordering personalized merchandise. We go to great lengths to insure quality and to satisfy each and every customer. Therefore, some orders will require more time to complete. All orders are handled on a case-by-case basis so that everyone's particular needs are met.

RUSH processing is available for an additional charge.

Orders will be shipped via US Postal Service Priority Mail. (This is guaranteed shipping anywhere in the US within 2 - 3 business days.)

UPS shipping is also available. (Delivery times will vary depending on location.) Please allow additional time during holidays.

Upgraded shipping services are also available at an additional cost.

***All prices are subject to change without notice.
Availability may be limited to quantities on hand.
We reserve the right to refuse to honor prices listed incorrectly.